Length of stay / booking

The maximum length of stay / booking is 21 nights.

Siting and Parking Arrangements

Every effort will be made to accommodate your requirements, however, caravans, motor homes, tents, trailer tents and folding caravans must be sited in accordance with instruction from the park staff. Tow bars must be facing outwards. Please ensure you have checked your pitch number before setting up to avoid being asked to move.

Only one sleeping unit and one vehicle is accepted on any one pitch.

All other vehicles, including visitors’ cars and commercial vehicles used to tow caravans, must be parked in designated parking areas. Please note that car parking space is limited on some parks. Caravans cannot be used for residential, commercial or employment on this site and trading is not permitted.

Awnings and Other Structures

are permitted on designated pitches and
under no circumstances can be used as sleeping quarters.
No tent, annex or lean-to may be erected unless it forms part of the original design of the touring caravan or motorhome and can be readily dismantled for transportation. Gazebos

Gazebos are not permitted on any pitch.

Breathable ground sheets must be used and raised during the day to minimise wear on the pitches.

Occupancy Limits and Age Restrictions

A maximum of six people is permitted on any one pitch. Children under 10 will be considered as a half person when calculating occupancy.

Persons less than 18 years of age are not accepted to stay overnight unless accompanied by an adult who will be responsible for their conduct.

Health & Safety Notice

For health and safety reasons motorised recreational items including drones, scooters, hoverboards/carts, buggies, quads etc, are not permitted within the perimeter of the park.

Fires and Barbeques - Please make yourself familiar with the Fire Assembly Points and the fire-fighting equipment throughout the park.
No open fires, fire pits or chimineas are permitted and only self-contained gas or charcoal barbeques can be used - and not on Park infrastructure.

Important information regarding cancellations and refunds

A minimum of 14 days’ notice prior to arrival date is required for cancelling or amending a booking.
No refunds or alternative dates will be given to customers who give less than 14 days’ notice, or who depart early from the site.
The ‘Request for refund’ form is attached. Qualifying cancellations will be paid back into the account from which the booking was made within 28 days and incur a 15% refund charge.

Liability

If Council staff observe activities which are detrimental to the park property or staff or to the safety of the other park users, they reserve the right to immediately evoke eviction without recompense or a refund.

The person who made the booking will be liable for the payment of damages, breakages, and loss to the Council facilities or to other customer’s property incurred as a result of their behaviour or by a member of their party.

Council reserves the right to refuse admission to anyone who has failed to adhere to rules on a previous visit.

Customers’ vehicles and personal belongings are left at their own risk. Causeway Coast and Glens Borough Council, its staff and agents shall not be liable for the loss, theft, or damage to any property whilst they remain on the park. Customers are advised to secure and fully insure their property as appropriate.

ABUSE OF STAFF WILL NOT BE TOLERATED.